We believe that lifestyle, choice, control, familiar faces, good conversation, a listening ear and support to maintain interests and friendships are also vital features of care and a sincere and meaningful service is built around everything that matters as much as all that is needed.
The aging process progressively greets us all with new challenges and we understand that familiarity is key in preserving dignity as well as providing confidence and reassurance.
Being cared for by a familiar face on a regular basis via a personalised support plan in your own home, can make a real difference to quality of life.
Older people tell us: “You spend your whole life making decisions about things - your work, your relationships, your children - you don’t want to suddenly give up that responsibility because you’re older”.
Being respected, appreciated, listened to and having a say in the services that they receive are the cornerstones of the services that we provide – we are proud that it is our values make us different.
Person centred plan of care unique to you.
Your plan of care will be as unique and as individual as you are and we will only write it with your consent. It will be regularly checked to make sure it remains appropriate to you.
The aging process progressively greets us with new challenges and we understand that good information and familiarity are key elements in appreciating a person, preserving their dignity and providing confidence and reassurance.
We are aware that older person's histories should be cherished but can often be in danger of getting lost or stories being left untold. We make a conscious and ongoing effort to listen to and record individual histories as part of your plan of care which informs our understanding and appreciation of the unique person that you are.
Staying in touch and in control
We understand that people want to be able to get in touch easily with those who organise and deliver their care and we provide you with a contact number for each person involved in your companionship and care plus a direct contact number to one of our 1st level nurses who are contactable 24/7, 365 days of the year.