Skip to main content

Home Care Services in the North East

We know that personal care, home help and medical attention are crucial aspects of older person care provision. However, we believe that care and support is a lot more than just keeping people safe and comfortable.

We believe that lifestyle, choice, control, familiar faces, good conversation, a listening ear and support to maintain interests and friendships are also vital features of care and a sincere and meaningful service is built around everything that matters as much as all that is needed.

The aging process progressively greets us all with new challenges and we understand that familiarity is key in preserving dignity as well as providing confidence and reassurance.

Being cared for by a familiar face on a regular basis via a personalised support plan in your own home, can make a real difference to quality of life.

Older people tell us: “You spend your whole life making decisions about things – your work, your relationships, your children – you don’t want to suddenly give up that responsibility because you’re older”.

Being respected, appreciated, listened to and having a say in the services that they receive are the cornerstones of the services that we provide – we are proud that it is our values make us different.

We provide our wide range of home care services across the North East, including in Darlington, Durham, Gateshead, Newcastle-upon-Tyne and Northumberland.

Our Care At Home Services

Discover more about our home care services across the North East.

Respite Care

We provide respite care at home that allows you to take a break from caring for your loved ones, safe in the knowledge that they are being cared for by specialist carers.

Personal Care

Our personal home care services for your loved one cover a range of day-to-day tasks to make their lives easier, such as washing, dressing, bathing and more.

Dementia Care

Our professional carers are expertly trained in providing specialist dementia care at home for your loved ones to help support a more independent life.

Companion Care

Our companion care services enable individuals to continue living in their own homes with the reassurance of having someone they can interact with and rely on.

Live-in Care

Receive one-to-one, personalised and around-the-clock support with our outstanding live-in carers who tailor their approach to your loved ones’ needs.

Our CareCompanions™ are highly trained and experienced in supporting you with the above types of care.

Your Care At Home Frequently Asked Questions

Further Questions? Why not give us a call?

*Available between 9am to 5pm

Person centered plan of care unique to you.

Your plan of care will be as unique and as individual as you are and we will only write it with your consent. It will be regularly checked to make sure it remains appropriate to you.

The aging process progressively greets us with new challenges and we understand that good information and familiarity are key elements in appreciating a person, preserving their dignity and providing confidence and reassurance.

We are aware that older person’s histories should be cherished but can often be in danger of getting lost or stories being left untold. We make a conscious and ongoing effort to listen to and record individual histories as part of your plan of care which informs our understanding and appreciation of the unique person that you are.

Staying in touch and in control.

We understand that people want to be able to get in touch easily with those who organise and deliver their care and we provide you with a contact number for each person involved in your companionship and care plus a direct contact number to one of our 1st level nurses who are contactable 24/7, 365 days of the year.

Enter your details below and you’ll be contacted by a member of the Shine Care team to discuss our services in your area.

    Please confirm that you have read and agree that Shine Care Limited can store your personal data personal data in accordance with the EU General Data Protection Regulation (GDPR) and contact you by email and phone regarding our services in line with our privacy policy.