Terms, Privacy & Cookie Policies

Shine Care Limited (“we” or “us”) values its visitors’ privacy. This privacy policy is effective 21st February 2020; it summarises what information we might collect from a user or other visitor (“you”), and what we will and will not do with it. Please note that this privacy policy does not govern the collection and use of information by companies that Shine Care Limited does not control, nor by individuals not employed or managed by Shine Care Limited. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

If you disagree with any part of this Privacy Policy, please do not use our website.

Visitors from the European Union, including the United Kingdom and European Economic Area (EEA)

The GDPR is a European Union (EU) privacy law that will affect businesses around the world when it becomes enforceable on May 25, 2018. It regulates how any organisation that is subject to the Regulation treats or uses the personal data of people located in the EU. Personal data is any piece of data that, used alone or with other data, could identify a person. If you collect, change, transmit, erase, or otherwise use or store the personal data of EU citizens, you’ll need to comply with the GDPR.

The GDPR will replace an older directive on data privacy, Directive 95/46/EC. The full text of the GDPR

How we will use your data

Shine Care Limited takes customer privacy very seriously, your personal data will never be shared with anyone else or sold.

Shine Care Limited will use your information for the following:

•  For communication between Shine Care Limited (employees or partners) and you as a Customer and/or Supplier by Email and/or Phone.

•  Purchasing and/or Invoicing between Shine Care Limited (and our partners with your prior consent) and you as a Customer and/or Supplier by Email.

•  Marketing & Press Release (PR) by Email produced and distributed by Shine Care Limited to inform and keep you up to date about the  services we offer.

You will be informed of any update on how Shine Care Limited uses your data and your permission will be requested if required due to any changes.

How to enact your “right to be forgotten”

For emails, as well as the option to “unsubscribe” and request your data to be erased or deleted.

To enact “right to be forgotten” or “request your data to be erased or deleted” please contact us directly at info@shinecareathome.co.uk

How to request access to the data that we hold on you

To request access to data that we hold on you please contact us directly on info@shinecareathome.co.uk

How to amend or correct inaccurate or incomplete information

If you would like to amend or correct any incomplete information held by Shine Care Limited about yourself or your company please use one of the following:

For data held in a Mail Chimp List please contact us directly at info@shinecareathome.co.uk stating the data you would like to amend or update, or follow the link in the original Sign-up email if available.

For Other Company or Personal Information can be updated by contacting Shine Care Limited directly at info@shinecareathome.co.uk stating the data you would like to amend or update.

Analytics & Tracking

Shine Care Limited implements the following services that enable us to monitor and analyse web traffic and can be used to keep track of user behaviour:

Google Analytics (Google Inc.)

Google Inc. (“Google”) Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.

Google may use the data collected to contextualise and personalise the ads of its own advertising network.

Personal data collected: cookies and usage data.

Place of processing: USA – Privacy Policy – Opt Out.

WordPress

The Shine Care Limited website has been produced using WordPress. By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to this Privacy Policy

This privacy notice was published on 07/09/2022.

We may change this privacy notice from time to time, when we do we will inform you via updates to this website.